A cerain owner/parts manager whom shall remain nameless used to drive me mental. Transposed numbers, skipping a line, not confirming the order went through, forgot etc.! When I was in parts all ordering was done over the phone- so I would say "37541 for 1, should come up as a clutch cable" and Kim at Kimpex (who had the sexiest voice EVER!) would say "yes, 4 in stock in Calgary, should be on your afternoon freight tomorrow. It almost always was. You can't get that much imformation from a computer that quickly. Also, the keyboard does not have a sexy voice. No waiting for a reply on the phone. I feel your pain. For those who don't know Chris Bayliss who in my opinion is the best motorcycle partsman in town is moving back to Yamaha from Cycle North in about 2 weeks. Right part on time. CHEERS.