Author Topic: Biker Ethics  (Read 7405 times)

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Qball

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Biker Ethics
« on: March 01, 2015, 06:59:06 PM »
So I ordered the cam gears for my Matchless from SBV classics in the UK.  I ordered on Dec, 20th.  Last week they had still not arrived so after some friendly banter back and forth with SBV I contacted EBAY and stated that I hadnt recieved the item and I was nervouse as I had been scammed before.  Well within 2 days I had my money back!  Nice! Problem being is that on friday the parts finally arrived.  Easy ethics on this one,  I call up ebay and pay for them propper, not wanting to rip off a fellow 2 wheeler.  but wait, problem being is that I opened the package and one of the cams is mint, the other is mediocre and the pinion gear is in absolute crap shape...I could make it work by filing and praying but nearly 300$ and im choked.

So what would you do at this point?

I contacted ebay and said it arrived but as I have already ordered a new one and this one is crap, i dont want it.  I am not about to pay another 45$ to ship it back though either!  I have not heard back from ebay but feel in a bit of an ethics conflict.

 What are your thoughts guys?
Keep your knees in the breeze and the rubber side down.
We ride  to wash the dust of daily life off our souls.

Hans

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Re: Biker Ethics
« Reply #1 on: March 01, 2015, 08:05:36 PM »
Ethics is a county North East of London, beyond that I got nothing.
I live with fear and danger everyday, but sometimes I leave her at home and go motorcycling.

stevecrout

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Re: Biker Ethics
« Reply #2 on: March 01, 2015, 09:03:06 PM »
A common problem with buying on the internet. At least eBay gives you an indication of the trustworthiness of the person/company through the feedback page. This is one of the factors I use with any purchase.

I'd be inclined to look at the advert. If it says all three pieces are in good shape and the product you receive is not as advertised then I'd suggest it is reasonable to forward a note to SVD saying "once the money for return shipping has been received you'd be happy to drop them back in the mail".

I think you need to make a reasonable effort to return the stuff and if they don't take you up on it, add it to your boat anchor collection.
Why be normal?

Rusty Bucket

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Re: Biker Ethics
« Reply #3 on: March 01, 2015, 10:57:46 PM »
  With the moral quandary ultimately in your hands alone, what happens from this point is certainly going to be what you decide to make happen, but since you are asking... when the money is covered - certainly at your end and possibly at his - then the only point of ethical uncertainly for your consideration is keeping the parts that you have now both received and been compensated for the loss of, which would be problems whether they were perfect or junk...   I think I would be inclined to ship them back - if, as Steve says, they conformed to the description I had bought them with,  probably with a note pointing out anything I thought rendered the parts unusable (so that the vendor might feel obligated to amend the ad if it seemed misleading or unclear).  I realize this puts you out of pocket on the shipping - but if shipping was $3 instead of $40, i imagine it wouldn't be an issue, and if the shipping costs themselves are what is at the center of the dilemma - then that is NOT a moral question, but rather an economic one;  a different matter entirely.  (The argument that what freight costs are running is highly immoral aside, for our purposes)
  Moral questions are interesting - I think about those all the time;  I was even considering the recent installation of a trailer hitch on my old Dodge as a matter of right or wrong in the eyes of a just society... turns out it's ok, ethically,  but it shouldn't show too much.
« Last Edit: March 02, 2015, 12:04:47 AM by Rusty Bucket »

stevecrout

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Re: Biker Ethics
« Reply #4 on: March 01, 2015, 11:22:52 PM »
I suppose the real quandary is to figure out which one of our moral imperatives we're willing to let slide in favour of a suitable answer.

This might be a perfect example of ethics in action for your kids to experience first hand.  Why not give them all the information and let them decide? This is the stuff good dinner table discussions are made of.
Why be normal?

Rusty Bucket

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Re: Biker Ethics
« Reply #5 on: March 01, 2015, 11:52:45 PM »
  But maybe I missed the most important part;  it's a question, not of ethics, but of biker ethics.  With that proviso, maybe the shipping question is shown in a different light.  Maybe in the biker world, you are free from the obligation to ship the offending item back if the distance is great enough to preclude the personal insertion of said item in the vendor...  failing that, you just have to invite the seller to please stick the item where it belongs if, when, and where the opportunity to do so arises in the unknowable future.

Dennis

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Re: Biker Ethics
« Reply #6 on: March 02, 2015, 03:38:01 PM »
On a different note ... have you tried communicating directly with the vendor?  I have found them far more reasonable than trying to use the dispute feature on Ebay; unless of course the vendor won't answer your emails.

There are few reasons to give a "biker" anymore credit than anyone else.  My worst client ever was a biker and former friend.  He turned out to be a real jerk.  Don't ask for names please.

Peace & Grease, Dennis

MaximX

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Re: Biker Ethics
« Reply #7 on: March 05, 2015, 09:15:07 AM »
So annoying when stuff like this happens.  To do it properly the item has to be returned.  I would look at this as a $45. mistake, your only mistake was in not checking if it was good before paying.  It is the risk we take doing business on line.  Too bad you did not look at it first (I have done the same myself) you then could have said I will send it back, but you have to pay for that....now you do not have that leverage.

fj1200

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Re: Biker Ethics
« Reply #8 on: March 05, 2015, 07:48:31 PM »
E-mail the guy and explain how happy you are with the good part, and that the other two are junk. Often they will give a partial refund on the purchase price. And this isn't because they are necessarily good guys but because they want to keep their good feedback rating. If he refuses to do anything then zing him on the feedback comments, and give him 1 star out of 5 in the comments section.  That messes him up with Ebay for selling privileges.